Terms of service

Terms and Conditions

Last Updated: July 2026

Welcome to Bucket Bistro. By using our website and purchasing our products, you agree to the following Terms and Conditions.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from Bucket Bistro.

By accessing our website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

2. Products

We make every effort to ensure product descriptions, images, specifications, and prices are accurate.

However, we reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice.

3. Pricing

All prices displayed are in GBP (£).

We reserve the right to change prices at any time without notice.

Applicable taxes and delivery charges will be shown during checkout where relevant.

4. Orders

When an order is placed, you will receive an order confirmation email.

Acceptance of an order occurs when the product is dispatched.

We reserve the right to refuse or cancel any order if fraudulent or unauthorised activity is suspected.

5. Shipping

We aim to dispatch orders promptly; however, delivery times are estimates and not guaranteed.

We are not liable for delays caused by couriers, customs, weather conditions, or circumstances beyond our control.

6. Returns and Refunds

We offer a 30-day return period from the date of delivery.

To be eligible for a return:

  • The item must be returned within 30 days.

  • The item must be unused and in its original condition where reasonably possible.

  • Proof of purchase may be required.

Refunds will be processed once the returned item has been received and inspected.

Return shipping costs may be the responsibility of the customer unless the item is faulty or supplied incorrectly.

7. Faulty or Damaged Goods

If your order arrives damaged or develops a manufacturing fault, please contact us promptly with photographs and details of the issue.

Where appropriate, we may offer a replacement, repair, or refund.

8. Product Use

Our products are designed for outdoor cooking and recreational use.

Customers are responsible for using products safely and in accordance with any instructions provided.

Bucket Bistro accepts no liability for injury, damage, or loss resulting from misuse, negligence, or failure to follow safety guidance.

9. Intellectual Property

All website content, including text, graphics, logos, images, and designs, remains the property of Bucket Bistro and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Bucket Bistro shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For any questions regarding these Terms and Conditions, please contact us through our Contact page.